Publishing Errors

Publishing Block

This message means that a member of the Venn team has locked the site to prevent someone from accidentally publishing it while we work on something. This could be anything from implementing your new Mega Nav or updating scripts on the site to ensure everything runs as efficiently as possible.

Typically, when a publish block is required, we will communicate to you the length of time this will be active so that you can plan your work around this.

Should you need a publish block removed from your site, please submit a request to our support team, and we can review the publish block and take appropriate action.

A user is already publishing

This can happen for one of two reasons:

• Another user is already publishing the same page/the whole site. If that is the case, you will need to wait for the other user's publish to complete before you can then publish

• The publish function is stuck (See below)

Please Note: If you accidentally refresh this page or lose connection during a publish, you may find that you are unable to re-publish content as the system will think you are already publishing it. If this happens, please contact our support team so that we can reset the publish feature for you.